FAQ

1. What is Chondrabindu?

Chondrabindu is your one-stop online store for a wide range of products at unbeatable prices. We’re dedicated to providing quality items, seamless shopping, and excellent customer service.


2. How can I place an order?

Placing an order is simple:

  1. Browse the products and select the item you want to purchase.
  2. Click on “অর্ডার করুন” and proceed to checkout.
  3. Enter your shipping details and payment information.
  4. অর্ডার কনফার্ম  করুন and you’re done!

3. What payment methods do you accept?

  • ক্যাশ অন ডেলিভারী , পণ্য হাতে পেয়ে তারপর পেমেন্ট করতে পারবেন ।

5. What is your return and refund policy?

We offer hassle-free returns within 7 days of delivery if the product meets our return conditions. Refunds will be processed within 5–7 business days after we receive the returned item. For more details, visit our Returns & Refunds Policy page.


6. Do you offer international shipping?

না আমরা ইন্টারন্যাশনাল শিপিং করি না ।


7. What if I receive a damaged or wrong product?

If you receive a damaged, defective, or incorrect product, contact us immediately at [email protected]. We’ll resolve the issue with a replacement or refund.


8. How do I contact customer support?

You can reach our support team through:

  • Email: [email protected]
  • Phone: +8801328519409
  • Live Chat: Available on our website from 10 AM to 7 PM (local time).

9. Do you offer discounts or promotions?

Yes! Subscribe to our newsletter to stay updated on exclusive deals, flash sales, and special offers.


10. Can I cancel or modify my order after placing it?

Orders can be canceled or modified within 24 hours of placement. Please contact our support team as soon as possible for assistance.


If you have more questions, feel free to reach out. We’re here to make your shopping experience at Chondrabindu enjoyable and stress-free!